How May We Help You?

Our trained specialists are ready to assist you so you can get back to the science!

Get in touch


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Call us at

1-800-818-4955


You can place an order 24hrs. a day

Business hours for Customer Service (EST):
Monday - Thursday: 9am - 7pm
Friday: 9am - 6pm
Sunday: 9am - 5:30pm

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Look out for this icon at the bottom right of our website!
When displayed, LIVE CHAT is available!
Converse with a pool specialist while you browse our website!
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Send your questions in to

[email protected]


Average response time is about 2 hours but please allow up to 24 hours

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Address to

Customer Service Department
532 Main Street
Tonawanda, NY 14150


Any returns should be shipped back to this address

faq image RETURNS & EXCHANGES